Is your work too complex? Worried to place an order without speaking to us first? If you still have questions or concerns, feel free to reach out to us! You can use our live chat feature, WhatsApp, or email us directly.

Additionally, you can book a fully refundable paid appointment to discuss your needs in detail before making a purchase. Our sales team is ready to help with all your inquiries. Please note that access to our academic team is available via email only after you have placed an order, as our academic team consists of freelance experts who are onboarded on a project basis.

We are here to ensure you feel confident and informed every step of the way.

• All projects are unique and very different. While we have tried our best to generalise and customise your project, in some cases your project might have an additional deliverable that is too complex. If this is the case, we might reach out to you for additional payment after consulting with our academic team. If you agree, we will start working on your project after recieving the balance payment. If you don't, we'll cancel your order and give you a full refund.
• If we are unable to deliver your project due to a lack of expertise in any field, we will give you a full refund.
• If your project requires a supervisors approval before you can submit it, please note that it is your responsibility to make the minor changes (if any) and get the project approved. This is only in case your supervisor wants to change something that is well within the project guidelines but he/she still wants you to make a change. If in case the changes mentioned by the supervisor are because we have not followed the guidelines, then we will happily make the revisions. If not, you might incur additional charges if you want us to make additional changes / updates.
• This is a non-refundable order as it contains digital files which cannot be returned. Please read the entire product description carefully before you make a purchase.
• All orders will be delivered in soft copy editable format on your registered email ID.
• Feel free to write to us on hello@gyaniversity.com or chat with us on WhatsApp in case you face any issues.
• If you choose a topic for your project and that topic is rejected by your supervisor, Gyaniversity shall not be held responsible for the revisions required.
• Legal Disclaimer: Gyaniversity Publications provides students with reference materials and sample projects so that they can make the projects on their own. Gyaniversity Publications does not encourage dishonesty or submitting someone else's work and always recommends students to use our content as a reference.

• Accuracy of Provided Information: The project will be created based specifically on the information you provide in the project details form which will be sent to you immediately after making payment. It is your responsibility to ensure that all details, guidelines, and requirements are accurate and complete. Any major changes required due to incorrect or incomplete information may incur additional charges to compensate for the writers’ time and effort.

• Revision Limitations: A revision is any change made by us due to non-compliance with the original guidelines or errors. Changes based on updates to the initial guidelines are not revisions and may incur additional charges. We provide editable files for you to make further changes. If you want us to make changes due to incorrect, unclear, or missing information initially provided, we will attempt small changes for free. Major, time-consuming changes will require additional payment.

• Product Variation Selection: Please ensure you select the correct product variation when placing your order. Orders with incorrect variations will be placed on hold until the balance payment is settled or the required clarity is received from your end. It is essential to review and confirm your selections to avoid delays.

• Non-Refundable Digital Orders: Given the digital nature of our service, orders are non-refundable once the project has been delivered in soft copy form. However, our 200% money-back guarantee still applies.

• Revision Policy: Revisions are available for up to 30 days after the date your project files were sent to you. No revisions will be possible beyond this period. Revisions are limited to the original project scope and do not include changes to the initial requirements. Requests for revisions must be clear and specific, detailing the exact areas that need modification.

• Cancellation Policy: Our writers start working on your project immediately upon order confirmation. If you need to cancel your order, you must do so within 12 hours of placing it. Cancellations requested after this period will not be accepted as long as we haven't started working on your project, and you will be liable for the full payment.

• Detailed Project Requirements: To ensure a high-quality project that meets your university’s expectations, please provide detailed and specific information in your order form. This includes but is not limited to, project objectives, research questions, guidelines, formatting requirements, and any other pertinent details.

• Verification of Information: Double-check all information provided before submitting your order. Accuracy and completeness are crucial for the successful completion of your project. Any discrepancies or omissions can lead to delays and may incur additional costs.

• Intellectual Property and Confidentiality: All projects are created exclusively for you and will not be reused or resold for 6 months. We respect your confidentiality and ensure that all information shared with us remains secure and private. Your project will be conducted with the highest standards of academic integrity. After a waiting period of 6 months, we will re-sell your project in the "ready-made projects" section. You can request us not to do this in writing after 6 months.

• Communication and Support: We maintain open communication with our clients throughout the project duration. You can contact our support team for updates, queries, or concerns at any stage of the project.

• Ethical Guidelines: We provide support in research and writing but do not endorse plagiarism or any form of academic dishonesty. You are responsible for using our services in compliance with your institution’s academic policies.

• Payment Terms: Full payment is required upon order placement unless otherwise agreed. We accept various payment methods for your convenience. Ensure timely payment to avoid delays in project initiation and completion.

• Dispute Resolution: In the event of a dispute regarding the quality or delivery of our services, we encourage you to contact our support team to resolve the issue amicably. Our aim is to address any concerns promptly and satisfactorily.